Refund Policy
Effective Date: January 3, 2026
1. General Policy
All payments are processed by Paddle as Merchant of Record. Purchases of digital subscriptions/services are generally non-refundable except as outlined below or required by law.
2. Free Trial
If you start with a free trial (e.g., 7 days), no charges apply during the trial. Cancel before it ends to avoid billing. No refunds for trial usage.
3. Subscription Refunds
We offer refunds on a case-by-case basis within the first 30 days of initial purchase/subscription if you are unsatisfied (our recommended goodwill period). After 30 days, refunds are not provided except where required by law (e.g., 14-day cooling-off in some EU countries).
To request: Email [email protected] with your order ID (from Paddle receipt) and reason. We respond within 5 business days.
4. Non-Refundable Situations
No refunds for:
- Partial use of subscription period
- Voluntary cancellation after 30 days
- Abuse, fraud, or violation of Terms
5. How Refunds Are Processed
Approved refunds are issued by Paddle to your original payment method within 5–10 business days. We cannot guarantee timing due to banks/processors.
6. Contact
Questions: [email protected]